Privacy Policy

This Privacy Policy outlines how Kent and its subsidiaries, partners, agents, and affiliates collect, use, maintain, and disclose information from users of our website and microsite.

Personal Identification Information:

Kent may collect personal identification information from Users in various ways. This may occur when Users visit our site, subscribe to a newsletter, fill out a form, or engage in other activities, services, features, or resources available on our Site. As appropriate, we may ask for name, email address, mailing address, and phone number. Users can visit our Site anonymously and may refuse to supply personal identification information, though this may limit their engagement in certain Site activities.

Non-Personal Identification Information:

We may also collect non-personal identification information about Users whenever they interact with our Site. This may include the browser name, type of computer, and technical information such as the operating system, Internet service providers used, and other similar information.

Web Browser Cookies:
Site may use “cookies” to enhance User experience. These cookies are placed on the User’s hard drive by their web browser for record-keeping purposes and sometimes to track information about them. Users have the option to set their web browser to refuse cookies or to alert them when cookies are being sent. However, if they choose to refuse cookies, some parts of the Site may not function properly.

How We Use Collected Information:
Kent Homes collects and uses Users’ personal information for the following purposes:

  • To Improve Customer Service: The information provided by Users helps us respond more efficiently to customer service requests and support needs.
  • To Personalize User Experience: We use aggregated information to understand how our Users as a group use the services and resources on our Site.
  • To Improve Our Site: Feedback from Users is used to enhance our products and services.
  • To Conduct Promotions, Contests, Surveys, or Other Site Features: To send Users information they agreed to receive about topics of interest to them.
  • To Send Periodic Emails: We may use the email address to send User information and updates.

How We Protect User’s Information:
We adopt suitable data collection, storage, processing practices, and security measures to protect against unauthorized access, alteration, disclosure, or destruction of User’s personal information and data stored on our Site. However, no internet or email transmission is ever fully secure or error-free, so we cannot guarantee absolute security.

Sharing Personal Information of Users:
We do not sell, trade, or rent Users’ personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding Users with our subsidiaries, business partners, trusted affiliates, and advertisers for the purposes outlined above.

Changes to This Privacy Policy:
Kent may update this privacy policy at its discretion. Users are encouraged to frequently check this page for any changes and to stay informed about how we are protecting their personal information. Users acknowledge and agree that it is their responsibility to review this privacy policy periodically and become aware of modifications.

Your Acceptance of These Terms:
By using this Site, Users signify their acceptance of this policy. If Users do not agree to this policy, they should not use our Site. This policy also applies to information collected by our call centres and sales team.

This policy sets the framework for how Kent handles and protects user data and privacy. Users are encouraged to contact Kent for any questions regarding this Privacy Policy.

User Agreement

By visiting our website and accessing the information, resources, services, products, and tools we provide, either directly or indirectly (hereafter referred to as ‘Resources’), you agree to use these Resources in accordance with the following terms:

1. Compliance with Agreement and Law:
– You agree to use the Resources in a manner consistent with this User Agreement and all applicable laws and regulations, as well as generally accepted online practices or guidelines.

2. Accuracy of Information:
– When providing information as part of our registration process or while using our Resources, you agree to ensure that this information is always accurate, current, and complete.

3. Confidentiality of Login Information:
– You are responsible for maintaining the confidentiality of any login details associated with your account used to access our Resources and are accountable for all activities that occur under your account.

4. Prohibited Actions:
– Accessing our Resources through any means other than those provided by us is strictly prohibited.
– Engaging in any activity that disrupts or interferes with our Resources, including the servers and networks connected to our Resources, is not allowed.
– Copying, duplicating, reproducing, selling, trading, renting, or reselling our Resources is strictly prohibited.

5. Responsibility for Unauthorized Use:
– You are solely responsible for any unauthorized use of our Resources and any resulting damages, and may face legal consequences.

6. Indemnification:
– You agree to indemnify and hold harmless Kent and its affiliates, along with their directors, officers, and employees, against any losses, damages, or costs arising from your violation of this User Agreement or misuse of your account.

7. Trademark Notice:
– All trademarks, service marks, and logos on this website are the property of Kent. Use of these trademarks without written permission from Kent is prohibited.

8. Unsolicited Ideas:
– Kent welcomes your feedback but considers all submissions through this website as non-confidential and non-proprietary. Avoid sending confidential or proprietary information.

9. Limitation of Liability:
– Your use of this website is at your sole risk. Kent is not liable for any direct or indirect losses or damages arising from your use or inability to use this website or reliance on information provided here.

10. Privacy Policy:
– Our Privacy Policy explains how we collect, manage, process, secure, and store your private information and is included under the scope of this User Agreement.

11. Entire Agreement:
– This Agreement constitutes the entire agreement between you and Kent regarding your access to and use of this website.

By using our website, you acknowledge and agree to these terms and conditions. If you do not agree, please refrain from using the Kent website.