Job description:
The General Manager – Operations will be responsible for overseeing and coordinating the overall operations of the company across all departments, ensuring efficiency, profitability, and smooth execution of projects and business functions. While prior construction background is not mandatory, strong leadership, organizational, and commercial acumen are essential. Preference will be given to candidates with a sales/business development background and proven experience in driving operational excellence and team performance.
Key Responsibilities:
- Provide overall leadership and direction for day-to-day operations across all departments including projects, sales, HR, finance, procurement, and administration.
- Develop and implement operational strategies aligned with company goals and objectives.
- Coordinate inter-departmental activities to ensure seamless workflow and timely project execution.
- Drive sales initiatives and business development opportunities to expand company revenue and client base.
- Monitor project progress, resource allocation, and operational performance metrics.
- Establish systems and processes to improve efficiency, reduce costs, and maximize profitability.
- Foster strong client relationships, ensuring customer satisfaction and repeat business.
- Ensure compliance with company policies, industry standards, and legal/regulatory requirements.
- Provide regular reports and updates to the top management on operational performance, challenges, and achievements. Mentor, motivate, and develop departmental heads and their teams to achieve organizational goals.
Qualifications & Experience:
- Bachelor’s degree in Business Administration, Management, Engineering, or related field (MBA preferred).
- Minimum 10–15 years of experience in operations/general management roles, with at least 5 years in a senior leadership position.
- Sales/business development experience required; exposure to construction/real estate industry is an added advantage but not mandatory.
- Track record of handling multiple departments and ensuring operational efficiency.
Compensation & Benefits:
Competitive salary package with performance-based incentives.
Benefits as per company policy.
- Job Type: Full-time
Benefits:
- Cell phone reimbursement
- Food provided
- Health insurance
- Leave encashment
- Provident Fund
- Work Location: In person